SOP for COVID-19 Protection
Combating Covid-19
STANDARD OPERATING PROCEDURES TO KEEP COVID-19 AWAY
The Lakeshore Resorts has put together a well thought out system to keep the Covid-19 pandemic out of our premises . It is a multi -pronged approach using technology with specific human intervention and dissemination of information on what to do and what not to.
THE CORE IDEA IS TO MAKE THE CHECK IN -STAY-TO CHECKOUT PROCESSES AS CONTACT LESS AS POSSIBLE by adopting e-check in methods, taking temperature readings , sanitizing baggage.
Its also known that the pandemic spreads through contaminated surfaces like door handles, lift control buttons, counter tops, railings etc the staff assigned for disinfecting these areas are constantly engaged in wiping down the spaces with the effective disinfectant.
Masks and gloves take up a major part of our resistance and so they are widely used by the staff, and insisted on everyone else including guests. Housekeeping staff are specially trained to sanitize the guest rooms using appropriate chemicals and wearing the protection themselves.
Sprayers with suitable chemicals are being used within and outside the resort to augment air purity.
The Restaurant and the lobby area are arranged in such a way that social distancing becomes imperative. Special pandemic related procedures are kept up in the kitchen in all aspects of food preparation.
The idea of SANITZING the hands frequently has been given maximum priority by making the sanitizer dispensers easily available throughout the building and to be used by both the guests and staff members.
Temperature readings of guests are taken before check in and only those with normal temperature are admitted inside. Similarly all staff members and visitors are screened for above normal temperature daily.
Guest rooms will be kept empty for at least 24 hours before being sanitized and given to a new guest.
COVID SAFETY MANAGER is entrusted with the duty of managing the various aspects of the protection programme and a group of dedicated personnel is available to him for this purpose.
100 % cooperation is expected from all guests and members of staff in our fight against the Covid -19 pandemic and at the same time ensuring an enjoyable holiday for our guests.